RESPONSIBILITIES

• Assign drivers to appropriate routes based on their availability, skills and the specific requirements of each delivery, while optimizing operational efficiency.
• Develop and maintain a comprehensive master list of all routes and shipments, ensuring all required information is complete and accurate.
• Provide support to drivers regarding routes and delivery issue resolution while keeping them informed of necessary maintenance requirements.
• Ensure all routes are properly covered in case of a driver absence or unavailability.
• Inform clients of any factors that may affect their delivery, including accidents, roadside breakdowns, emergencies, and other relevant incidents.
• Keep our computerized Transportation Management System (TMS) up to date.
• On-site training provided.

PROFILE

• One year of relevant experience.
• High school diploma.
• Knowledge of transportation regulations and safety standards.
• Ability to work under pressure and effectively manage emergency situations.
• Ability to communicate clearly with clients via email and phone.
• Punctuality, professionalism and strong work ethic.
• Resourcefulness and organizational skills.
• Knowledge of MS Office suite, including Excel.
• Functional bilingualism (French, English).*

BENEFITS

• Employer-matched RRSP program (percentage varies depending on the position held).
• Competitive salary (based on experience).
• Group insurance.
• Paid leave and vacations (number of days and weeks varies depending on the position held).
• On-site parking.
• Full-time. Permanent (40 hours/week): in person, Monday to Friday.

*As a significant portion of our clientele is located outside Quebec, it is essential to be fluent in English on a daily basis throughout all communication by phone and email. Therefore, an advanced level of English is crucial to provide quality service and maintain strong relationships with our international clients. Your ability to communicate in English will be highly valued and considered a major asset within our team.e.

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